Terms & Conditions

1.The service

IPTV Prime provides internet-delivered subscriptions with live channels, sports, movies, series and on-demand titles on compatible devices. Channel counts, libraries and quality (HD, FHD and 4K) match the plan you confirm at checkout. Line-ups and features can change at any time when upstream providers or licensing change.

2.Your account

• Give us accurate details at checkout and keep your email and WhatsApp number current, because that is how we send your credentials.
• Keep your login details (M3U URL, Xtream codes, app login) private. You are responsible for activity on your line.
• One subscription covers one household. Sharing credentials across unrelated devices or locations can lead to suspension without a refund.
• You confirm you are 18 or older and that using a service like this is allowed where you live.

3.Payment and billing

• Prices are shown in EUR, GBP or USD depending on your region and exclude any local taxes unless stated.
• Plans run for 3, 6, 12 or 24 months as selected at checkout. Longer plans have the lowest monthly cost.
• You pay once per cycle through the payment link on your invoice. Nothing auto-renews by default.
• We message you before your line expires so you can renew when you want to.
• If a payment is reversed or charged back, access can be suspended right away.

4.Cancellation and refunds

You can stop at any time by telling support. Cancelling ends future renewals and you keep access until the end of the period you already paid for. Refund eligibility is set out in our Refund Policy.

5.Suspension and termination

We can suspend or end a subscription that breaks these terms or the law, or that puts our network at risk. That includes credential sharing, unauthorised reselling, stream recording tools, and any attempt to attack or overload our infrastructure.

6.Acceptable use

• No redistribution, reselling, public broadcasting or commercial display without written permission.
• No recording, ripping or rebroadcasting of streams.
• No use of the service for anything unlawful.
• You are responsible for making sure your use fits the rules of your own country.

7.Uptime

We run redundant servers and aim for very high uptime, but we cannot promise 100%. Short interruptions can happen because of upstream provider issues, maintenance, problems on your own connection, or events outside our control. For long outages caused by us, we may add free time to your subscription.

8.Third-party content

IPTV Prime is a reseller and aggregator. We do not host, produce, store or own any of the content delivered through the service. All channels, films and series come from third-party providers and stay the property of their copyright holders.

9.Disclaimers

The service is provided "as is" and "as available". To the fullest extent the law allows, we exclude all implied warranties, including fitness for a particular purpose, the constant availability of any single channel, and non-infringement.

10.Limitation of liability

To the fullest extent the law allows, our total liability for any claim connected to these terms or the service is limited to the fees you paid us in the 3 months before the claim. We are not liable for indirect, incidental, special or consequential losses, or for lost profits, revenue, data or goodwill.

11.Indemnity

You agree to cover us against claims that come from using the service in breach of these terms or of applicable law.

12.Governing law

These terms are governed by the laws of the United Kingdom. Any dispute will be heard by the competent courts of the United Kingdom.

13.Changes to these terms

We may update these terms. If a change matters to you, we will post it here with a new revision date and, where relevant, email you.

14.Contact

Questions about these terms? Email support@bestiptvprime.com or message us on WhatsApp at +44 7828 755365.